Sérénité
20%excl. VAT of income
- Self-service key handover, no appointment needed
- Key box, door code or nearby shop
- Guests arrive whenever suits them
- Inventory check carried out by our team
A member of our team welcomes each of your guests, shows them around the property and checks its condition: you know who is coming into your home, and your reviews reflect it. Everything in Sérénité is included.
The difference comes down to a few minutes, at the precise moment when the guest forms an opinion of your property.
A guest who arrives after six hours on the road and finds someone to open the door, show them where the towels are and point out the local bakery starts their stay very differently from one searching for a code on their phone in a poorly lit entrance.
Recycling, the parking space, pool hours, noise after 10 pm. Said face to face, it is remembered. Written in a booklet, it is half read.
Four people book, six turn up. It happens, and rarely when someone is waiting at the door. An in-person welcome settles the question before it becomes a problem for your neighbours.
A scratch noted together on arrival, with a photo, is no longer a discussion at departure. It is also what allows us to build a solid claim with the platform if any damage occurs.
The same sequence at every stay, whatever the property.
We agree a precise time slot with the guest, in French or English, and send them the exact address and meeting point.
The property is checked and ready: cleaning done, bed linen and towels in place, welcome booklet laid out.
A member of our team waits for the guest at the agreed time and hands over the keys in person.
The equipment that raises questions, the building's rules, and our favourite places in the neighbourhood.
Carried out at check-in with time-stamped photos, then repeated at check-out, before the next cleaning.
Our team remains reachable 24/7, weekends and public holidays included, without you ever being disturbed.
Departure gets the same care: see the details of arrival and departure, or our 24/7 availability.
Between Sérénité, at 20% excl. VAT, and Confort, at 24% excl. VAT, the difference is a few points on your income. Brought down to a single arrival, it becomes concrete.
Twenty euros is the price of the person who waits for your guests, opens the door, shows them around the property and checks its condition before they settle in.
This calculation is an example based on round figures. We prepare an estimate based on your property, its capacity and its location, before any commitment.
For many properties, self check-in is enough, and that is what we recommend. In four cases, it shows its limits.
Many building rules forbid fixing a key box in the common areas, and the managing agent ends up having it removed. An in-person welcome settles the matter without negotiating at the residents' meeting.
Gate, alarm, pool, sprinklers, plant room. There is too much to show for a simple message, and too much at stake to hope it will be read in full.
A flight landing in Nice three hours late, a tired family, a code that does not work the first time. That is how a three-star review gets written about a flawless property.
Above a certain nightly rate, guests expect to be welcomed, and they say so in their review when they were not. The welcome becomes part of what they paid for.
Both plans include exactly the same services. Only one line separates them.
20%excl. VAT of income
24%excl. VAT of income
Listing, dynamic pricing, distribution, booking follow-up, guest replies, cleaning, linen supplied, maintenance, welcome booklet and review management: all of this is included in both plans. Only the key handover changes. See our rates in detail.
Flats and villas we manage between Nice and Antibes. At each of them, someone from our team waits for the guests on site, hands over the keys, shows them around and carries out the inventory check.
Tell us where your property is and how many guests it sleeps. We will reply with an income estimate and the plan that suits you.