Our services
Your guests are expected, guided and seen off, whether self check-in or in person. You no longer need to free up time to hand over a key, and your property is checked at every departure.
Sérénité self check-in: key box, door code or local shop
Confort in-person welcome, at 24% excl. VAT
Nice, Cannes, Antibes the area we cover
Two ways to welcome your guests, depending on the plan you choose. Either way, your guests feel expected, and your property is checked and photographed from the first day to the last.
Sérénité plan: secure key box, door code or handover by a nearby shop, your guests arrive whenever suits them.
Confort plan: a member of our team welcomes your guests, hands over the keys and shows them around the property.
A personalised booklet and a welcome kit stocked with the essentials.
Check-in and check-out inventory, and a smooth departure to round off the stay.
The welcome is part of the Sérénité plan, at 20% excl. VAT, and the Confort plan, at 24% excl. VAT. With either one, you have nothing left to organise: we take care of every arrival and every departure.
On the day
A good guest welcome is decided before they ring the bell. Here is the routine we follow for every stay, whatever the arrival time.
Our properties
Prepared arrivals, photographed inventory checks and checked departures, in every property we manage on the French Riviera.
With the Sérénité plan, your guests arrive whenever suits them, with a self-service key handover: secure key box, door code or nearby shop. With the Confort plan, a member of our team welcomes them in person and hands over the keys. See full management.
Yes. We reply to their messages within ten minutes, and in an emergency our assistance remains reachable 24/7.
Generally from 4 pm, and until late in the evening with self check-in. With an in-person welcome, we agree a precise time slot with the guest the day before.
Self check-in solves it: the access code is sent five days, then two days before arrival, and the guest lets themselves in. We stay reachable if there is any problem with access. See our 7-day-a-week service.
Yes, at check-in and check-out, with time-stamped photos. If something gets broken, it is the evidence that lets us handle the claim with the platform for you and send in a tradesperson, without endless discussions about who did what.
Another question? Call us on +33 7 83 35 63 55.
Further reading (in French): What to do if your Airbnb is damaged · Welcome booklet: what it should contain
Let's talk
Find out for free what your property could earn you, net of our fees. We call you back quickly to fine-tune it.
Or call us directly: +33 7 83 35 63 55, 7 days a week.
