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Our services
11 concierge services, from the first photo of the listing to the departure of the last guest. You choose how much of your rental you entrust to us.
Our concierge services cover the entire lifecycle of a short-term rental: listing the property, filling it at the right price, assisting guests from the first message to departure, and then restoring the property for the next stay.
We are an independent concierge service based in Cagnes-sur-Mer. Each service below has its own page, detailing what we do and what we do not do. Nothing is outsourced to a platform: it is the same team that writes your listing, answers your guests, and checks the property during the off-season.
Before going live, a regulatory review is necessary: in most municipalities in the Alpes-Maritimes, a furnished tourist accommodation must be declared at the town hall and display a registration number on the listing. We will show you the exact procedure for your municipality.
The general rule is detailed on the official fact sheet for the furnished tourist accommodation on service-public.fr.
Our concierge services are grouped into three main areas: what attracts travelers, what assists them during their stay, and what restores your property afterwards.
Everything that makes a traveler click, and then book.
Title, description, amenities, house rules. We write a complete listing, designed both for platform rankings and for the traveler reading it.
See detailsA photographer visits the property and highlights each room. On a platform, the cover photo determines the click long before the listing's text.
See detailsAirbnb, Booking, Abritel and others, with synchronized calendars. A booking on one platform immediately blocks the dates on the others.
See detailsPriceLabs adjusts your prices every day based on actual demand, and we make manual corrections according to local events. Both together, never just one of the two.
See detailsQuick exchanges, smooth arrivals, and reviews that follow.
From request to confirmation. We read the profiles, ask the right questions, and validate each stay to avoid any unpleasant surprises.
See detailsLate arrival, questions about the neighborhood, special requests. We answer for them, and you are never disturbed during the stay.
See detailsSecure key lockbox for flexible arrival, or in-person key handover with the Comfort package. Check-in and check-out inspection included.
See detailsA team reachable every day during the stay, including weekends and public holidays. That is often what makes the difference between a 4-star review and a 5-star review.
See detailsA personalized guidebook for your rental, from the gate code to the best local spots in the neighborhood, and a response to every review left after the stay.
See detailsA property returned in the condition you entrusted it to us.
Cleaning between each stay is done by people we train ourselves. Bed linen and towels are provided, washed, and ironed outside the accommodation.
See detailsSmall repairs, off-season inspection visits, and management of tradespeople, from quoting to project monitoring. Monitoring is only billed if a site visit is required.
See details
You don't have a case number, you have someone who knows your building, the gate code, and the time the sun hits the terrace. It is this on-the-ground knowledge that makes it possible to help a locked-out traveler in ten minutes, and to spot a leak before it turns into major damage. Our concierge services rely on this proximity, not on software.
Not all of our concierge services are included in the three packages. Fees are expressed excluding tax, as a percentage of the revenue generated by your property.
| Service | Digitale10 % HT | Serenity20 % HT | Comfort23 % HT |
|---|---|---|---|
| Creation and optimization of the listing | Included | Included | Included |
| Dynamic pricing | Included | Included | Included |
| Multi-platform distribution | Included | Included | Included |
| Reservation and calendar tracking | Included | Included | Included |
| Professional photo shoots | Not included | Included | Included |
| Traveler request tracking | Not included | Included | Included |
| Concierge service 7 days a week | Not included | Included | Included |
| Housekeeping and linens provided | Not included | Included | Included |
| Maintenance and facilities management | Not included | Included | Included |
| Welcome booklet and review monitoring | Not included | Included | Included |
| Guest reception | Not included | Key box | In person |
The Digital plan works everywhere in France. The Serenity and Comfort plans require an on-site presence, so they are limited to our area, from Nice to Antibes.
Six answers about the contents of the packages, laundry, repairs, and the coverage area of our concierge services.
The Digital plan, at 10 % excluding VAT, covers advertising, pricing, distribution, and calendar tracking, entirely remotely. The Serenity plan, at 20 % excluding VAT, and the Comfort plan, at 23 % excluding VAT, add everything that happens on-site: photo shoots, guest communication, cleaning, linens, and maintenance. Compare the three formulas.
Our concierge services operate on fixed packages, not a-la-carte. This is what allows us to maintain a consistent level of quality: a well-crafted listing is useless if the cleaning is subpar, and the reverse is true as well. If your situation is unique, call us and we will discuss it.
Hygiene products, shower gel, shampoo and soap, a coffee and tea pack, and a few thoughtful touches, accompanied by Welcome booklet. It is renewed between each stay.
We provide bed linen and towels, and we take care of collection, washing, ironing, and setup before guests arrive. You have neither inventory to manage nor laundry to run. See cleaning and linen details.
We handle minor repairs ourselves and call upon our network of qualified tradespeople, plumbers, and electricians for major work. You approve the estimate, we oversee the project.
Remote services, including listings, pricing, and distribution, are available throughout France with the Digital package. Everything that requires an on-site presence, such as cleaning, guest reception, and maintenance, is restricted to our service area between Nice and Antibes.
Tell us where your property is located. We will review it, provide a free estimate of its short-term rental income, and tell you which concierge services are right for it. Response within 24 hours, no obligation.
Or call us: 07 83 35 63 55, 7 days a week.
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